Terms and Conditions

1. Acceptance of Terms

By accessing or using Modern Brands & Stuff, LLC's services ("Service") available at CRM.modernuno.com, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and Modern Brands & Stuff, LLC ("Company," "we," "our," or "us"), founded by Karson Lawrence and part of the Modern Brands enterprise software suite. Your use of our Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

2. Description of Service

Modern Brands & Stuff, LLC operates Modern Uno as part of the comprehensive Modern Brands enterprise software platform. Our Service is a SOC2-compliant customer relationship management platform designed for small and medium-sized businesses, with special focus on Texas contractors and trades. Our Service provides:

• Customer relationship management tools and features
• Integration capabilities with third-party applications and services
• Data analytics and reporting functionality
• Communication and collaboration tools
• Mobile and web-based access to your CRM data
• Security and compliance features meeting SOC2 standards

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We recommend using strong passwords and enabling multi-factor authentication where available.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion, with or without notice.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service only for lawful business purposes and in accordance with these Terms.

4.2 Prohibited Uses

You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

5. Subscription and Payment Terms

5.1 Subscription Plans

Our Service is offered through various subscription plans with different features and pricing. Current pricing and plan details are available on our website and may be updated from time to time.

5.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All fees are non-refundable except as expressly stated in these Terms or required by law.

5.3 Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You may cancel your subscription at any time through your account settings.

5.4 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least 30 days' notice of any price increases for existing subscribers.

6. Data Ownership and Usage

6.1 Your Data

You retain all rights, title, and interest in and to the data you upload, store, or process through our Service ("Customer Data"). We do not claim ownership of your Customer Data.

6.2 Data Processing

You grant us a limited license to access, use, store, and process your Customer Data solely for the purpose of providing the Service to you and as described in our Privacy Policy.

6.3 Data Backup and Recovery

While we implement robust backup and recovery procedures, you are responsible for maintaining your own backups of critical data. We recommend regular exports of your important Customer Data.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Modern Brands & Stuff, LLC and its licensors. The Service is protected by copyright, trademark, and other laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.

7.3 Feedback

Any feedback, suggestions, or improvements you provide regarding our Service may be used by us without restriction or compensation to you.

8. Service Availability and Support

8.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access to the Service. We may perform scheduled maintenance that temporarily affects service availability.

8.2 Customer Support

We provide customer support through various channels as outlined in your subscription plan. Support response times may vary based on your subscription level and the nature of your inquiry.

8.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to users.

9. Third-Party Integrations

Our Service may integrate with third-party applications and services. These integrations are subject to the terms and conditions of the respective third-party providers. We are not responsible for the availability, functionality, or security of third-party services.

You are responsible for reviewing and accepting the terms of service and privacy policies of any third-party services you choose to integrate with our platform.

10. Privacy and Security

As a SOC2-compliant platform and part of the Modern Brands enterprise security framework, we implement industry-standard security measures to protect your data. Our privacy practices are detailed in our Privacy Policy, which forms an integral part of these Terms.

While we implement robust security measures, you acknowledge that no system is completely secure, and you use the Service at your own risk.

11. Disclaimers and Limitations of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Modern Brands & Stuff, LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

11.3 Damage Cap

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Modern Brands & Stuff, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Service or violation of these Terms.

13. Termination

13.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or by contacting our support team.

13.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for any reason, including but not limited to breach of these Terms.

13.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will provide you with a reasonable opportunity to export your Customer Data, after which it may be deleted from our systems.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of Delaware.

14.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and Modern Brands & Stuff, LLC individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Modern Brands & Stuff, LLC regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and, where appropriate, by email.

Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.

17. Contact Information

If you have any questions about these Terms, please contact us: